Ryken Solutions Ltd (“Ryken”, “we”, “us”, “our”) respects your privacy and is committed to
protecting personal and business data.
This Privacy Policy explains:
● What data we collect
● How we use it
● How it is stored and shared
● Your rights under data protection law
This Policy applies to all users of the Ryken platform and website (the “Platform”).
Ryken Solutions Ltd is the data controller for the purposes of UK GDPR and GDPR.
Registered jurisdiction: England & Wales
Contact: info@rykensolutions.com (or placeholder)
Ryken is a business-to-business (B2B) platform.
● We collect personal data primarily in a professional or corporate capacity
● We do not knowingly provide services to consumers or children
● Consumer data protection rules do not apply
This may include:
● Full name
● Business name and role
● Business email and phone number
● Company registration details
● VAT number (where applicable)
● Trade requirements or listings
● Communications with Ryken
To meet legal and compliance obligations, we may collect or process:
● Identity documents
● Business ownership and control information
● Proof of address
● Sanctions and watchlist screening results
Verification is carried out via third-party providers. Ryken does not store raw identity
documents unless legally required.
Where applicable:
● Transaction references
● Invoice values
● Commission records
● Escrow status
● Payment confirmations
Payment card or banking details are handled by regulated payment providers and are not
stored directly by Ryken unless required for compliance.
Automatically collected data may include:
● IP address
● Device and browser type
● Platform usage logs
● Access timestamps
● Cookies and similar technologies
We process data for the following purposes:
● Operating and maintaining the Platform
● Account creation and management
● Buyer–supplier matching
● Verification and compliance (AML/KYB)
● Payment and escrow facilitation
● Customer support and communications
● Fraud prevention and security
● Legal and regulatory compliance
● Improving platform performance
We do not sell personal data.
Under GDPR and UK GDPR, we rely on:
● Contractual necessity – to provide Platform services
● Legal obligation – AML, sanctions, record-keeping
● Legitimate interests – platform security, fraud prevention, improvement
● Consent – where required (e.g. marketing communications)
We may share data with:
Including:
● Verification providers (KYB/KYC)
● Payment processors
● Cloud hosting and infrastructure partners
● Analytics and security providers
These providers act under contractual data protection obligations.
Limited business information may be shared between buyers and suppliers where necessary
to facilitate transactions.
Where required by law, regulation, court order, or payment provider obligations.
Some service providers may process data outside the UK or EEA.
Where this occurs, Ryken ensures:
● Adequate safeguards are in place
● Standard contractual clauses or equivalent protections are used
We retain data only as long as necessary for:
● Platform operation
● Legal and regulatory obligations
● Dispute resolution
● Audit and compliance purposes
Verification and transaction data may be retained for extended periods as required by law.
Under data protection law, you have the right to:
● Access your data
● Correct inaccurate data
● Request deletion (where applicable)
● Restrict or object to processing
● Data portability
● Withdraw consent (where applicable)
Requests can be made by contacting us at info@rykensolutions.com.
Ryken implements appropriate technical and organisational measures to protect data,
including:
● Access controls
● Encryption where appropriate
● Secure infrastructure
● Regular monitoring
No system is 100% secure, but we take security seriously.
Ryken uses cookies and similar technologies to:
● Enable core platform functionality
● Improve user experience
● Analyse usage
A separate Cookie Policy may apply.
The Platform may contain links to third-party websites or services.
Ryken is not responsible for the privacy practices of third parties.
Ryken may update this Privacy Policy from time to time.
The latest version will always be available on the Platform. Continued use constitutes
acceptance of updates.
For privacy-related enquiries:
Info@rykensolutions.com
If you believe your data rights have been violated, you may lodge a complaint with the UK
Information Commissioner’s Office (ICO).